Position: Donor Relations Manager

Location: 108 High Street, Santa Cruz, CA; Hybrid (Remote 2-3 days per week)
Employment Type: Full-Time, Exempt
Compensation: $80,000

Who We Are: Siena House is a residential program providing a stable environment of health, support, and education for pregnant women and their babies who are experiencing homelessness or housing instability. Our mission is to give new mothers experiencing homelessness a solid foundation as parents, and their babies the best start in life by providing a supportive environment during pregnancy and a baby’s critical first year of development.

Position Summary: Reporting to, and in partnership with, the Executive Director (ED), the Donor Manager will lead donor relations and stewardship efforts to sustain and grow Siena House’s philanthropic support. The Donor Manager will focus on cultivating relationships with individual donors, managing donor communications, and overseeing fundraising campaigns to ensure financial sustainability of the organization.

Shift Schedule: Monday-Friday, 9a-5p. Flexibility to adjust as needed for events and meetings.

Donor Manager Responsibilities:

• Work closely with the Executive Director and Board of Directors to enhance fundraising efforts.

• Develop and implement strategies to cultivate, steward, and retain individual donors and corporate sponsorships.

• Oversee mailed and digital fundraising appeals and track appeal outcomes.

• Maintain and manage donor databases, ensuring accurate and timely record-keeping.

• Manage donor acknowledgment and recognition.

• Plan and execute donor engagement events and appreciation initiatives.

• Oversee social media and communication strategies to engage donors.

• Support grant reporting by providing donor impact data.

• Track fundraising metrics and provide regular reports to the ED and Board of Directors.

• Collaborate with the Executive Director to ensure proper donation tracking and reconciliation.

• Maintain professional relationships and conduct.

• Other duties as assigned.

You Will Be Successful When:

• Annual fundraising goals are met or exceeded, ensuring financial stability for Siena House.

• Individual donor engagement and retention rates increase year over year.

• Fundraising campaigns and appeals generate measurable growth in donor contributions.

• Donor appreciation initiatives foster a strong sense of community and continued support.

• The donor database is consistently updated and accurately maintained.

• Donor events are well-organized, engaging, and drive increased giving.

• Effective collaboration with the Board of Directors, Executive Director, and other team members enhances Siena House’s development efforts.

Desired Qualifications: 

• Bachelor’s degree or 2 years of experience in a related field, such as donor relations, fundraising, or nonprofit development.

• Experience collaborating with a Board of Directors.

• Proficiency in donor management software, CRMs (Little Green Light a plus), Google Workspace, Microsoft 365, Mailchimp, Canva, or similar applications.

• Strong written and verbal communication skills.

Benefits and Perks:

• Join an amazing community of staff and volunteers dedicated to creating a safe, supportive, and loving environment for our participants and their babies.

• Health insurance and retirement plan options.

• Professional development opportunities and all-staff events.

Siena House values safety, wellness, and respect for each other and for those who we serve. Because of this commitment, Siena House is mandating that all employees be vaccinated annually for COVID-19.